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Orders are dispatched within 1–2 business days and shipped across the EU, typically arriving in 3–7 working days. Everything goes out in plain, unbranded packaging with no product details on the outside, so your delivery stays discreet. You'll receive tracking once your order is on its way.

Yes. Our products are smoking accessories intended for adults only — you must be 18 or older to purchase. We may carry out age verification, and orders that fail age checks will be cancelled and refunded.

We accept the secure payment options shown at checkout, including card payment via a secure payment link, Bizum (Spain), and bank transfer (IBAN). All card transactions are processed over encrypted connections and your billing details are never stored on our servers.

Unused items in their original packaging can be returned within 30 days of delivery for a refund or replacement. Contact us with your order details to start a return. For damaged or faulty goods, reach out and we'll make it right.

Grinder cards and metal rolling trays are easy to maintain: wipe them down with a dry brush or cloth after use, and for a deeper clean use warm water with a little mild soap, then dry fully before storing. Avoid abrasive scrubbers so the printed designs stay vibrant. Keep accessories dry to prevent any surface marking.

Yes — we supply head shops, smoke shops, and retailers across Europe. There is no minimum order quantity, and wholesale pricing applies to larger volumes. Register on the site and reach out via the Contact page to request a wholesale account, volume pricing, and terms.

Yes. Once your order ships you'll receive a tracking number by email, and you can also check your order status from your account at any time.