Returns & Refunds Policy

Last updated: May 2026

Return Window

You may return unused items within 30 days of delivery.

Conditions

- Items must be unused and in original packaging

- Consumable items (once opened) cannot be returned

Process

Contact us at [support email TBD] with your order reference. We will provide a return label.

Refunds

Refunds are processed within 5–10 business days of receiving the returned item.

EU Consumer Rights

EU consumers have a 14-day right of withdrawal under Directive 2011/83/EU. This right does not apply to opened/used items.